Insights

AI Writings, Digestible

Relevant resources and writings around AI, workflow and general good practices

The quiet cost of plausible work

AI has made it easy to produce work that looks finished. The question worth sitting with is who now carries the weight of deciding whether it actually is.

Which task rebuilds itself every Thursday

Multi-agent workflows are having a moment. For most small agencies, the useful question is much smaller and much closer to home.

An AI tool is not the same as an AI process

Most organisations have added AI to their workflows. Fewer have built one. The difference shows up quietly, but it shows up consistently.

When AI gets it wrong, who makes the call?

AI can process faster than any team. But a crucial question to ask is who owns that moment when it doesn't get it right?

Behind the Build 001: The tool nobody planned, that is used the most

We built an agent that reads packaging drafts, checks the claims against compliance guidelines, and flags what needs a second...

Those winning with AI know what they want before hand

Productivity gains from AI are real. But the businesses capturing them aren't the ones with the most tools....

The workforce readiness question most business ask

Most businesses are measuring AI readiness by how many tools is adopted. That is the wrong measure, and why little...

The businesses that quietly got on with it

A US Federal Reserve survey found nearly half of small businesses are already seeing real gains from AI....

The gap between buying AI and getting results from it

Most organisations have adopted AI tools. Far fewer have seen meaningful results. The difference isn't effort or budget, it's structure....

The decisions you keep, and the ones you can let go

Autonomous AI agents can run your business while you sleep. The more useful question is which decisions you actually want...

Behind the build

Every agent starts somewhere ordinary, usually a task nobody enjoys and nobody thought to fix. Behind the Build is where we tell those stories honestly, including the parts that didn’t work the first time.